
Frequently Asked Questions
You may have some questions and we would be happy to help answer them. Please see below for our FAQs’ and if you have a more specific question feel free to send us a message or give us a call.
General Questions
HOW DOES YOUR CONCIERGE SERVICE WORK?
In general a “concierge service” level of care is offered to all clients regardless of ability to pay and where necessary may involve between session communication via texting, email or voice if necessary. Additional services in this area involve travel outside of the office where a specific conversation and agreement is made regarding the need in the service being provided.
WHAT IS YOUR PRIMARY AREA OF FOCUS AND EXPERTISE?
We primarily focus on repairing marriages, strengthening marriages, and helping marriages come back from the brink of divorce. We are very compatible and typically work with couples throughout the adult age range. We also work with singles who are struggling with a healthy attachment, find themselves in repetitive patterns of dating the same people over and over again, and want to achieve a healthy long-term relationship.
Do you offer in person or telehealth (video) appointments?
Although the majority of our appointments are actually in person, We do also offer telehealth (video) appointments through the Google Meet platform to those who are located within the state of Massachusetts.
If you are located in Rhode Island and would like a telehealth appointment, please contact us directly to see if we are currently meeting the telehealth requirements. In-person appointments are accepted.
If you are in any other state, please inquire by contacting us directly.
Telehealth is becoming more universally accepted as a result of the pandemic so that a therapist can be licensed across all states, but as of right now, a therapist can only practice in the state in which they obtain a specific license and other states that offer a reciprocal license agreement.
How long are your appointments?
Appointment sessions and generally 50 minutes in length.
Sessions may also be contracted for 90 minutes or more in certain situations, usually for couples or families or someone who is working through complex trauma.
We cannot afford your self-pay rates for couples, but we really think that you would be a good fit for us, or were referred by someone specific.
Do you take insurance for marital counseling? Why or why not?
In 2023, I followed the path of many of my colleagues and I have stopped taking insurance for marriage counseling in most cases.
The reasons for such are many and can be complex, but primarily rely upon a few factors. This includes the fact that marriage counseling is not generally covered by insurance companies as to seek reimbursement from an insurance company there needs to be a specific diagnosable condition in one member of the couple that would improve through marital work and hence requires that “medical necessity” be present.
This means that couples coming in seeking issues around improvement with “communication,” fighting, or arguing, and healing from an affair is generally not considered a “medical necessity.”
Additionally, marriage counseling is a specialty that requires ongoing specialized training outside the normal scope of most therapists’ training, and this type of training is expensive and reimbursement rates from insurance companies are generally not enough to justify the cost to the practitioner.
Are you accepting new patients?
We do put a priority on seeing new clients, depending on our internal work load. Please reach out to see what may be available to you.
Do you see members of the same family?
This is very much an individual issue, with that being said I generally always have many current examples where I see people who are related in some way and where it makes more sense to me to be seeing both versus them seeing separate therapists, and that the outcome of therapy would be at least as good or better than the alternative.
Do you ever travel to meet with people off-site?
Yes, I have done such, and I am willing to contract to meet with people who need to be seen in person but might live farther away by splitting the distance and meeting in a designated space such as a rented office suite. Private pay fees always apply in such cases and include a travel fee and are generally longer sessions, all of which are determined on a case-by-case basis.
I see you offer "Christian counseling." What does this mean?
First of all, we are not members of the clergy, pastor, or in any other way have a degree specific to religious faith.
Some of our licensed counselors are faith-based, live the Christian faith, and upon request can integrate their Christian beliefs with the guidance of the Holy Spirit in their therapy sessions with you.
Do you only see clients of a particular faith?
The largest percentage of people we see probably do not endorse a religious faith at all. We have a fair number of clients however where it is helpful to them to have someone of like mind.
Sometimes people want to come to see us because they realize that we are “marriage friendly,” meaning that we are advocates for healing marriages instead of going the divorce route unless there are egregious examples of abuse going on and somebody is being hurt in the relationship.
How would you describe your approach to therapy?
To summarize this in just a few words we would say “intuitive, eclectic, and informed.” This means that we rely largely upon our years of expertise in recognizing common patterns and on up-to-date modern & researched based techniques. Additionally an emphasis is placed in terms of meeting clients where they’re at and trying to help provide them with what they need. There is a commitment made to answering questions in between sessions when necessary additional support through texting and or email if requested and required.
We spend as much time as possible learning about the various approaches to psychotherapy that are constantly being added, modified, and reintegrated.
Do you offer medication consults or ongoing medication assessments on site?
At the present time, SCRC does not have a psychiatrist or nurse practitioner contracted on staff.
We have a working relationship with individuals in the community who are able to prescribe and who we will refer to.
We also work with individual clients’ primary care physicians to facilitate medication management when necessary.
Do you offer substance abuse treatment?
We have a deep heart understanding of those who are struggling with addictions. Unfortunately, this is an epidemic that continues to influence our society in many deleterious ways. Currently, we do not have specific skills and training on-site to be considered true substance abuse counselors.